Jed O'connor
About Jed O'connor
Jed O'Connor is a Manager of Technical Account Management for U.S. TAM Teams at Acquia, with a background in web services and technical account management spanning over two decades. He has held various roles at notable organizations, including Brown University and The Boston Consulting Group.
Current Role at Acquia
Jed O'Connor currently serves as the Manager of Technical Account Management for the U.S. TAM Teams at Acquia. He has held this position since 2021. In this role, he oversees the technical account management team, ensuring effective support and service delivery to clients. His experience in managing teams and technical accounts contributes to the success of the organization.
Previous Experience at Acquia
Before his current role, Jed O'Connor worked at Acquia as a Senior Technical Account Manager and Team Lead from 2016 to 2021. During his five years in this position, he was responsible for managing client relationships and providing technical guidance. His leadership in this role helped enhance client satisfaction and fostered strong partnerships.
Career at Brown University
Jed O'Connor has an extensive background at Brown University, where he held multiple roles. He served as the Associate Director of Web & Information Services from 2010 to 2016, focusing on web services and information technology. Prior to that, he was the Manager of Web Services from 2007 to 2010 and a Web Administrator from 2001 to 2007. His tenure at Brown University spanned 15 years, during which he contributed significantly to the university's web infrastructure.
Experience at The Boston Consulting Group
Jed O'Connor worked at The Boston Consulting Group from 1995 to 2000 as a Case Team Production Leader and Graphics and Web Specialist. His responsibilities included managing production processes and developing web content. This experience provided him with a strong foundation in project management and web development.
Educational Background
Jed O'Connor studied at Boston University, where he earned a Master of Fine Arts (MFA) in Film and Multimedia from 1998 to 2000. He also holds a Bachelor of Arts (BA) in English and Writing from Ithaca College, which he completed from 1990 to 1994. His educational background supports his expertise in multimedia and web services.