John Medway
About John Medway
John Medway is the Director of Operations at Acquia, where he has worked since 2014. He has extensive experience in automation and policy creation, and has held various IT leadership roles across several companies, including Cascadia Behavioral Healthcare and Jive Software.
Current Role at Acquia
John Medway serves as the Director of Operations at Acquia, a position he has held since 2014. In this role, he manages a team of Cloud Operations engineers responsible for supporting and maintaining AWS and GCP infrastructure for Acquia's Drupal Platform as a Service (PaaS) and related Software as a Service (SaaS) products. He leads and mentors a geographically dispersed team of operations managers, cloud operations engineers, and operations coordinators. His responsibilities include coordinating Cloud Operations activities across multiple departments, such as Customer Support, Account Management, Professional Services, and Engineering, to ensure quality customer service.
Previous Experience in Information Technology
Prior to joining Acquia, John Medway held several key positions in the field of information technology. He worked at Cascadia Behavioral Healthcare as the Director of Information Technology from 2008 to 2010. Before that, he served as the Information Systems Manager and Senior IS Engineer at Jive Software from 2010 to 2014. His earlier roles include IT Director at Enuclia Semiconductor from 2005 to 2007, Co-Founder and Senior Systems and Support Manager at Silo Software from 2003 to 2004, and System Administrator/Technical Lead for the Virtual Test Lab Project at IBM Tivoli Software from 1998 to 2000.
Educational Background
John Medway has a diverse educational background. He studied at the University of Texas, where he earned a Bachelor of Arts degree in Computer Science from 1991 to 1995. Additionally, he attended the University of Tennessee, obtaining a Bachelor of Arts degree in History and Political Science from 1982 to 1986. This combination of technical and liberal arts education has contributed to his comprehensive understanding of both technology and organizational dynamics.
Expertise in Automation and Policy Creation
John Medway has extensive experience in automation and policy creation aimed at increasing operational efficiency and reducing costs. His expertise is reflected in his ability to implement strategies that streamline processes and enhance productivity within the organizations he has worked for. This focus on efficiency has been a significant aspect of his roles, particularly in managing cloud operations and coordinating cross-departmental activities.
Long-term Career in IT Management
John Medway has built a long-term career in IT management, with over two decades of experience in various roles. His career began at Landmark Graphics, where he worked as a Unix Systems Administrator and Configuration Manager from 1991 to 2000. His subsequent positions have included significant responsibilities in managing IT operations and systems, demonstrating his commitment to the field and his ability to adapt to evolving technologies.