Kara Flynn
About Kara Flynn
Kara Flynn is a Senior Customer Success Manager at Acquia, where she manages client relationships with over 50 U.S. and international colleges and universities. She has a background in psychology and extensive experience in customer success management across various organizations.
Work at Acquia
Kara Flynn has been employed at Acquia as a Senior Customer Success Manager since 2021. In this role, she manages client relationships with over 50 U.S. and international colleges and universities. Her responsibilities include working closely with admissions teams to develop and integrate strategic recruitment goals and best practices. Flynn utilizes Salesforce daily to track account status and performance reports, ensuring effective communication with sales and management.
Previous Experience in Customer Success
Before joining Acquia, Kara Flynn worked at Datadog as a Customer Success Manager from 2019 to 2021. Her role involved managing client accounts and ensuring customer satisfaction. Prior to Datadog, she served as a Senior Client Success Manager at PlatformQ Education from 2014 to 2019, where she focused on enhancing client relationships and supporting educational institutions. Flynn's early career included a brief position as a Marketing Event Specialist at Gulf Oil in 2011.
Education and Expertise
Kara Flynn earned a Bachelor of Arts in Psychology from Providence College, where she studied from 2008 to 2012. Her educational background provides her with insights into client interactions and relationship management. She completed her high school education at Austin Preparatory High School, graduating with a High School Diploma in 2008.
Professional Contributions
Kara Flynn has contributed to the field of student recruitment and retention by developing and delivering a presentation at the Ruffalo Noel Levitz National Conference. This presentation involved collaboration with two current clients and focused on strategies for student recruitment, marketing, and retention, showcasing her expertise in the education sector.