Kara (Flynn) Donahue
About Kara (Flynn) Donahue
Kara (Flynn) Donahue is a Senior Customer Success Manager at Acquia, where she has worked since 2021. She has a background in customer success and event coordination, with previous roles at Datadog and PlatformQ Education.
Current Role at Acquia
Kara (Flynn) Donahue serves as a Senior Customer Success Manager at Acquia, a position she has held since 2021. Based in Boston, Massachusetts, she focuses on enhancing customer experiences and ensuring client satisfaction. Her role involves collaborating with clients to understand their needs and providing tailored solutions to help them achieve their goals.
Previous Experience at Datadog
Before joining Acquia, Kara worked at Datadog as a Customer Success Manager from 2019 to 2021. During her time in this role, she was responsible for managing client relationships and facilitating the successful adoption of Datadog's monitoring and analytics platform. Her experience at Datadog contributed to her expertise in customer success strategies.
Career at PlatformQ Education
Kara held multiple roles at PlatformQ Education, starting as an Event Coordinator from 2014 to 2015. She then progressed to Senior Client Success Manager from 2017 to 2019, and later served as a Client Services Manager from 2016 to 2017. In addition, she briefly worked as a Senior Event Coordinator in 2016. Her diverse roles at PlatformQ Education provided her with a comprehensive understanding of client needs and event management.
Educational Background
Kara studied at Providence College, where she earned a Bachelor of Arts degree in Psychology from 2008 to 2012. Prior to that, she completed her high school education at Austin Preparatory High School, graduating with a High School Diploma in 2008. Her educational background in psychology supports her skills in understanding client behavior and enhancing customer interactions.
Early Career at Gulf Oil
Kara began her professional career at Gulf Oil, where she worked as a Marketing Event Specialist for three months in 2011. This early experience in marketing and event management laid the groundwork for her subsequent roles in customer success and event coordination.