Lisa Campopiano
About Lisa Campopiano
Lisa Campopiano serves as the Senior Vice President of Account and Customer Success Management at Acquia, where she focuses on enhancing customer value and operational efficiencies. With extensive experience in account management and customer success across various technology companies, she has a proven track record of improving customer retention and driving a customer-first mindset.
Current Role at Acquia
Lisa Campopiano serves as the Senior Vice President of Account and Customer Success Management at Acquia. She has held this position since 2021, focusing on enhancing customer value and improving operational efficiencies. Her role involves overseeing account management and customer success initiatives, ensuring that clients receive optimal service and support.
Previous Experience at Acquia
Prior to her current role, Lisa Campopiano worked at Acquia as the Vice President of Account & Customer Success Management for nine months in 2021. During this time, she contributed to the company's customer success strategies and operational improvements, building on her extensive background in account management.
Career History in Customer Success
Lisa Campopiano has a diverse career in customer success and account management. She served as Vice President of Customer Success and Sales at Fuze from 2020 to 2021. Before that, she held several roles at Sophos, including Account Manager and Enterprise Account Manager, from 2007 to 2011. Her experience includes building account management practices that enhance customer retention and expansion.
Leadership Roles in Account Management
Throughout her career, Lisa has held various leadership positions in account management. At Kaspersky Lab, she worked as Director of Account Management from 2013 to 2015 and later as Director of Productivity & Process Improvement from 2015 to 2017. Her roles involved developing strategies to improve customer engagement and operational processes.
Educational Background and Skills
Lisa Campopiano possesses a strong focus on operational efficiency and customer satisfaction. She has demonstrated an entrepreneurial spirit and a commitment to fostering a customer-first mindset in her teams. Her expertise includes solving operational dysfunctions and implementing practices that drive customer loyalty and success.