Mark Gifford
About Mark Gifford
Mark Gifford serves as the Principal Technical Account Manager at Acquia, where he has worked since 2018. With a strong background in Drupal and cloud technologies, he provides technical guidance to major clients and advocates for their needs within the company.
Work at Acquia
Mark Gifford has been serving as the Principal Technical Account Manager at Acquia since 2018. In this role, he is based in Harpers Ferry, West Virginia, and has accumulated six years of experience. Prior to his current position, he held various roles at Acquia, including Senior Technical Account Manager and Technical Account Manager, from 2015 to 2018. His responsibilities include advising on technical architecture, security, and application performance for Acquia's largest clients, ensuring their digital lifecycles are optimized through his extensive knowledge of Drupal and cloud technologies.
Education and Expertise
Mark Gifford studied at Sheffield Hallam University, where he earned a Bachelor of Science (BSc) degree in Computing with a focus on Networks and Communications from 2000 to 2004. His educational background supports his extensive expertise in Drupal and associated cloud technologies. He leverages this knowledge to provide strategic guidance and technical thought leadership to major clients, enhancing their digital strategies and infrastructure.
Background
Before joining Acquia, Mark Gifford gained diverse experience in the technology sector. He worked as a Systems Engineer intern at Sun Microsystems in Munich, Germany, from 2002 to 2003. He also served as a Database Researcher and Administrator at ZOO Digital Publishing in Sheffield, United Kingdom, for eight months in 2004. Additionally, he held the position of Senior Web Engineer at New Target, focusing on federal clients in the Washington D.C. Metro Area from 2012 to 2015, and worked as IT Manager at International Arts & Artists from 2009 to 2012.
Client Engagement and Leadership
In his role at Acquia, Mark Gifford acts as the ongoing technical point of contact for both clients and the company. He advocates for customer needs and provides coaching to development teams on best practices in cloud technologies and Drupal. His client portfolio includes major organizations such as the IRS, Nasdaq, Pegasystems, Johnson & Johnson, and Related Companies, where he delivers strategic insights to enhance their technical architecture and performance.