Meagen Williams
About Meagen Williams
Meagen Williams serves as the Vice President of Customer Experience Transformation at Acquia, where she focuses on enhancing customer interactions. With a diverse background in strategy and project management across various organizations, she is dedicated to creating meaningful customer experiences.
Current Role at Acquia
Meagen Williams currently serves as the Vice President of Customer Experience Transformation at Acquia. She has held this position since 2024, focusing on enhancing customer experiences within the organization. Her role emphasizes creating strategies that ensure clients feel guided, valued, and delighted throughout their interactions with the company.
Previous Experience at Acquia
Meagen Williams has an extensive history with Acquia, having worked in various capacities since 2012. She was a Program Director from 2012 to 2014, followed by her role as Practice Director from 2014 to 2016. She then served as Sr. Director of Professional Services from 2016 to 2020 and as Vice President of Professional Services from 2020 to 2024. Her tenure at Acquia has been marked by a focus on professional services and customer experience.
Experience at Palladian Partners, Inc.
Before her time at Acquia, Meagen Williams worked at Palladian Partners, Inc. as a Senior Project Director from 2011 to 2012. She also held the position of Senior Web Content Strategist at the same company for a period of nine months in 2011. Her roles at Palladian Partners involved strategic planning and project management.
Education and Training
Meagen Williams studied at Phillips Exeter Academy from 1989 to 1993. She later attended the University of Notre Dame, where she pursued a Bachelor of Arts degree in the Program of Liberal Studies from 1993 to 1997. Her educational background has contributed to her strategic thinking and problem-solving skills in her professional career.
Professional Interests and Values
Meagen Williams is passionate about creating customer experiences that leave clients feeling valued and delighted. She is interested in solving complex problems and prefers to work in environments that prioritize efficiency and actionable outcomes. Additionally, she enjoys collaborating with intelligent and authentic individuals. Outside of her professional endeavors, she teaches yoga.