Rachel Manjoney
About Rachel Manjoney
Rachel Manjoney is a Customer Success Operations Analyst currently working at Acquia in Boston, Massachusetts. She has a diverse background in operations and analysis, having held various roles at companies such as Fuze and Northwestern Mutual.
Current Role at Acquia
Rachel Manjoney serves as a Customer Success Operations Analyst at Acquia. She has been in this position since 2022, contributing to the company's focus on enhancing customer satisfaction and operational efficiency. Her role involves analyzing customer success metrics and implementing strategies to improve client engagement.
Previous Experience at Fuze
Prior to her current role, Rachel held multiple positions at Fuze. She worked as an Activations Analyst from 2019 to 2020, followed by a role as Business Operations Analyst from 2020 to 2021. In 2021, she transitioned to Operations Analyst in Customer Strategy and Operations, where she focused on operational improvements until 2022.
Background in Financial Services
Rachel began her career in the financial sector at Northwestern Mutual, where she worked as a Financial Representative for eight months in 2017. This role provided her with insights into financial planning and client relations, contributing to her overall professional development.
Academic Qualifications
Rachel earned her Bachelor of Science (BS) degree in Economics from Fairfield University, completing her studies from 2014 to 2018. Her education provided a foundation in economic principles and analytical skills, which she has applied throughout her career.
Tutoring and Leadership Roles at Fairfield University
During her time at Fairfield University, Rachel served as a Calculus Tutor from 2015 to 2018, helping students improve their mathematical skills. Additionally, she was a Tour Ambassador from 2016 to 2018, where she showcased the university to prospective students and families.