Reema Malhi
About Reema Malhi
Reema Malhi is a Customer Success Manager at Acquia, where she has worked since 2022. She has a diverse background in customer success and operations, with previous roles at Microsoft and Allianz Insurance.
Current Role as Customer Success Manager
Reema Malhi currently serves as a Customer Success Manager at Acquia, a position she has held since 2022. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing customer accounts, addressing client needs, and facilitating the successful implementation of Acquia's solutions. Reema operates from Reading, England, United Kingdom.
Previous Experience at Acquia
Reema Malhi has held multiple positions at Acquia. She worked as a Project Customer Success Manager from 2021 to 2022, where she was responsible for overseeing customer projects and ensuring their successful execution. Prior to that, she served as an Account Management Coordinator from 2020 to 2021 for four months, supporting account management processes. Additionally, she worked as a Sales Operations Specialist from 2018 to 2019 for nine months in Reading, United Kingdom.
Experience at Microsoft
Reema Malhi has experience working at Microsoft in various roles. She was employed as a Sales Operations Specialist from 2017 to 2018 in Reading, United Kingdom, where she contributed to sales processes and operations. In 2020, she transitioned to the role of Contracts & Operations Executive for seven months, focusing on contract management and operational tasks.
Early Career Background
Reema Malhi began her career in customer service and administrative roles. She worked at Allianz Insurance as a Customer Service Representative from 2016 to 2017 for seven months, providing support to clients. Additionally, she was an Administrator at Enterprise Rent-A-Car for one month in 2016. Her early experience also includes a seven-year tenure as a Security Officer at Heathrow Airport from 2008 to 2015.