👨🏼💻Reese Glasscock
About 👨🏼💻Reese Glasscock
Reese Glasscock is a Technical Account Manager at Acquia with a background in Community Health Studies and Web Development. He has extensive experience in technical support and administration, and actively engages with the Portland tech community.
Current Role at Acquia
Reese Glasscock serves as a Technical Account Manager at Acquia, a position he has held since 2021. In this role, he is responsible for managing client relationships and ensuring the successful implementation of Acquia's solutions. His background in technical support and engineering enhances his ability to address client needs effectively.
Previous Experience in Technical Support
Before his current role, Reese worked at Acquia as a Support Engineer from 2019 to 2021 and briefly as a Senior Support Engineer in 2021. His experience in these positions involved troubleshooting technical issues and providing support to clients, which contributed to his expertise in customer service within the tech industry.
Educational Background
Reese studied at Portland State University, where he earned a Bachelor of Science in Community Health Studies from 2013 to 2015. He also attended Oregon State University, focusing on Sociology from 2009 to 2012. Additionally, he completed a Certificate in Web and Mobile Development at Epicodus in 2018, specializing in Ruby, Rails, and JavaScript.
Professional Development and Networking
Reese actively engages with the Portland tech community, networking with local professionals and exploring new opportunities. He has a passion for learning about new coding frameworks and continuously seeks to enhance his technical skills. His involvement in the community reflects his commitment to professional growth and collaboration.
Work History in Administrative Roles
Reese has held various administrative positions, including roles at Portland State University’s Center for Executive and Professional Education as an Office Assistant and Office Specialist from 2013 to 2016. He also worked as an Administrative Assistant at Oregon Health and Science University from 2016 to 2017 and as an Office Administrator at Mambo Media, Inc. from 2017 to 2018.