Richard Eriksson
About Richard Eriksson
Richard Eriksson is a Lead Support Engineer at Acquia in Toronto, Ontario, with over 15 years of experience as a proprietor at Ethical Detergent. He holds a Bachelor of Arts in Political Science from Simon Fraser University and has served on the boards of various organizations.
Work at Acquia
Richard Eriksson has been employed at Acquia since 2015, progressing through various roles. He started as a Customer Support Engineer, serving in this position until 2019. He then advanced to Senior Support Engineer, where he worked until 2021. Currently, he holds the position of Lead Support Engineer, a role he has maintained for three years. His tenure at Acquia has allowed him to develop expertise in customer support and technical solutions within the Drupal ecosystem.
Entrepreneurial Experience
Since 2009, Richard Eriksson has been the Proprietor of Ethical Detergent. This venture focuses on providing environmentally friendly cleaning products. His long-term commitment to this business reflects his dedication to sustainable practices and entrepreneurship.
Education and Expertise
Richard Eriksson studied at Simon Fraser University, where he earned a Bachelor of Arts (B.A.) in Political Science and Government from 1996 to 2002. This educational background provides him with a foundational understanding of governance and political systems, which complements his technical expertise in support engineering and customer relations.
Previous Work Experience
Before his current role at Acquia, Richard Eriksson held several positions in the tech industry. He worked as a Support Engineer at Chapter Three from 2011 to 2015 and as a Drupal developer at OpenRoad Communications for eight months in 2010. Additionally, he served as a Community Support and System Administrator at Bryght from 2004 to 2007 and at Raincity Studios from 2007 to 2009. These roles contributed to his extensive experience in technical support and community engagement.
Community Involvement
Richard Eriksson is actively involved in his community, serving on the board of directors for both the Icelandic Canadian Club of Toronto and the Garment District Neighbourhood Association. His participation in these organizations demonstrates his commitment to community service and local engagement.
Technical Contributions
Richard Eriksson has contributed to the technical community as a reviewer for three books published by Packt Publishing. These books include 'Drupal 6 Theming Cookbook', 'Drupal 7 Theming Cookbook', and 'Drupal Webforms Cookbook'. His role as a technical reviewer highlights his expertise in Drupal and commitment to knowledge sharing within the field.