Sam Mc Call
About Sam Mc Call
Sam McCall is an Associate Solutions Engineer at Acquia, with a background in Mathematics and Computer Science from Boston University. He has held various roles in admissions, client services, and project management across several organizations, demonstrating strong technical and presentation skills.
Current Role at Acquia
Sam Mc Call has been serving as an Associate Solutions Engineer at Acquia since 2021. In this role, he is responsible for supporting customer projects and ensuring the successful implementation of solutions. His work involves collaborating with clients to understand their needs and delivering tailored solutions that enhance their experience with Acquia's products.
Previous Experience in Human Resources and Client Services
Before joining Acquia, Sam worked at Creative Artists Agency as a Human Resources IS Coordinator for six months in 2019. He also served as a Client Service Analyst at Boston Medical Center from 2019 to 2021, where he worked remotely. His roles involved supporting organizational processes and enhancing client satisfaction through effective service delivery.
Educational Background in Mathematics and Computer Science
Sam Mc Call studied at Boston University, where he earned a Bachelor of Arts (BA) in Mathematics and Computer Science from 2014 to 2018. He also attended the University of East Anglia for one year, where he studied Mathematics and Statistics, achieving a Bachelor of Science (BSc). His educational background provides a strong foundation for his technical and analytical skills.
Experience in Admissions and Student Services
Sam has extensive experience in admissions and student services at Boston University. He worked as a Student Admissions Representative from 2016 to 2018 and as a Program Advisor from 2015 to 2016. In these roles, he engaged with prospective students and provided guidance throughout the admissions process, contributing to an increase in applicant numbers through effective presentations.
Technical Projects and Contributions
In addition to his professional roles, Sam has contributed to technical projects, including the creation of a REST API for a tabletop game that has over 250 monthly users. He also developed detailed technical documentation to assist non-technical users. His proactive approach is demonstrated by his efforts to guide VIP customers through a critical bug, saving significant time for multiple users.