Shane Jordan
About Shane Jordan
Shane Jordan serves as the Manager of Professional Services at Acquia, a position he has held since 2021. With a background in technical architecture and customer onboarding, he has developed expertise in CDN and WAF integrations.
Work at Acquia
Shane Jordan has been with Acquia since 2017, holding various roles that demonstrate his expertise in technical architecture and customer onboarding. He currently serves as the Manager of Professional Services, a position he has held since 2021. Prior to this role, he worked as a Technical Architect and Senior Technical Architect, contributing to the development of best practices for Content Delivery Network (CDN) and Web Application Firewall (WAF) integrations. His responsibilities also include leading the implementation of Akamai and Cloudflare solutions during customer onboarding.
Education and Expertise
Shane Jordan earned a Bachelor of Science degree in Computer Science from West Virginia University, where he studied from 2001 to 2003. He also attended PennWest California for one year from 2000 to 2001. His educational background supports his extensive experience in managing customer site migrations and technical implementations in various roles throughout his career.
Background
Before joining Acquia, Shane Jordan held several positions at Fairmont State University, including Director of Web/Media Technologies and Manager of Web & Media Systems. He worked there from 2011 to 2017, overseeing web and media technology initiatives. His earlier experience includes a role as Systems Analyst II at Fairmont General Hospital from 2006 to 2008, and as a Web Applications Developer at Fairmont State University from 2007 to 2011.
Career Progression
Shane Jordan's career at Acquia began as a Customer Onboarding Engineer in 2017, where he worked for 11 months before transitioning to a Senior Customer Onboarding Engineer role for three months in 2018. He then advanced to Technical Architect and Senior Technical Architect positions before becoming the Manager of Professional Services. His career reflects a consistent trajectory of growth and increasing responsibility within the organization.