Sonam Ngawang
About Sonam Ngawang
Sonam Ngawang is a Cloud Operations Engineer currently working at Acquia in Boston, Massachusetts. He has a background in information technology, having previously held positions at Partners HealthCare, Egress Software Technologies, and Boston Salads & Prepared Foods.
Current Role at Acquia
Sonam Ngawang serves as a Cloud Operations Engineer at Acquia, a position held since 2020. In this role, she is responsible for managing cloud infrastructure and ensuring the reliability and performance of cloud-based services. Her work contributes to the overall efficiency of Acquia's operations, supporting clients in their digital transformation efforts.
Previous Experience in IT Support
Prior to her current position, Sonam Ngawang gained valuable experience in IT support roles. She worked as a Desktop Support Specialist at Partners HealthCare for three months in 2017, where she provided technical assistance to end-users. Additionally, she served as a Support Engineer at Egress Software Technologies from 2019 to 2020, focusing on customer support and troubleshooting.
Internship Experience
Sonam Ngawang began her career with an internship at Boston Salads & Prepared Foods in 2016. This role lasted for one month and provided her with foundational experience in IT operations. She also worked as a Teaching Assistant at the University of Massachusetts Boston for three months in 2016, where she supported faculty and assisted students in their learning.
Education and Academic Background
Sonam Ngawang earned her Bachelor of Science (B.S.) degree in Information Technology from the University of Massachusetts Boston, completing her studies from 2014 to 2018. This academic background equipped her with essential skills and knowledge in IT, which she has applied throughout her professional career.