Taya Rawlings
About Taya Rawlings
Taya Rawlings is a Senior Customer Support Coordinator at Acquia, where she has worked since 2017. She has a background in graphic design and extensive experience in customer service and support analysis.
Work at Acquia
Taya Rawlings has been serving as a Senior Customer Support Coordinator at Acquia since 2017. In this role, she is responsible for providing high-level customer support and ensuring client satisfaction. Her tenure at Acquia spans over seven years, during which she has developed expertise in customer service and support analysis.
Education and Expertise
Taya Rawlings studied Graphic Design at both Oxford and Cherwell Valley College, where she earned a National Diploma from 2008 to 2010. She furthered her education at the University of Gloucestershire, obtaining a Bachelor of Arts in Graphic Design from 2011 to 2014. In addition to her academic qualifications, she holds an ITIL qualification from her previous role at Oxfordshire County Council.
Background
Before joining Acquia, Taya Rawlings worked as a Systems Analyst at Oxfordshire County Council from 2011 to 2017. During her six years in this position, she gained valuable experience in systems analysis and customer support, contributing to her current role at Acquia. Her background in public service has equipped her with skills relevant to customer service and business development.
Skills and Qualifications
Taya Rawlings possesses skills in Group Policy and Business Development, which complement her roles in customer support and systems analysis. Her expertise in support analysis and customer service has been developed through her educational background and professional experiences, making her a valuable asset in her current position.