Yoshiki Saga
About Yoshiki Saga
Yoshiki Saga is a Senior Customer Success Manager at Acquia, where he has worked since 2023. He has a background in sales development and management, with previous roles at EIMS and Sitecore, and holds a Bachelor of Business from Auckland University of Technology.
Work at Acquia
Yoshiki Saga serves as a Senior Customer Success Manager at Acquia since 2023. In this role, he focuses on generating up-sell and cross-sell opportunities from existing customers. He supports ten key accounts that utilize Acquia's solutions, working to achieve both short-term and long-term business goals. Additionally, he conducts product enablement sessions and workshops to enhance customer understanding and utilization of the company's offerings.
Previous Experience at Sitecore
Prior to joining Acquia, Yoshiki Saga worked at Sitecore from 2019 to 2023. He held the position of Senior Sales Development Representative for two years in Sydney, New South Wales, Australia, before transitioning to Manager of Sales Development in Tokyo, Japan. During his tenure, he managed a team of Sales Development Representatives (SDRs), focusing on hiring, establishing processes, and coaching to improve team performance.
Experience at EIMS
Yoshiki Saga's career includes a role at EIMS, where he worked as a Campaign Manager for three months in 2019 in Auckland, New Zealand. He also served as a Sales Development Representative at EIMS from 2017 to 2019, gaining valuable experience in sales and customer engagement.
Education and Expertise
Yoshiki Saga studied at Auckland University of Technology, where he earned a Bachelor of Business with a focus on Management and Economics from 2013 to 2016. He also completed his secondary education at Sacred Heart College in Auckland, achieving NCEA Level 3 in subjects including English, Calculus, Statistics, and Sports Science from 2010 to 2012.
Collaboration and Reporting Experience
In his professional roles, Yoshiki Saga has reported to teams located in Australia, Singapore, and the United States. He has collaborated with the Japanese management team to develop local go-to-market strategies, demonstrating his ability to work across diverse teams and regions.