Michael Cooney
About Michael Cooney
Michael Cooney serves as the Dispensary Manager at Acreage Holdings in Buffalo, New York, where he has worked since 2022. He has extensive experience in hospitality management, having held various roles in luxury properties and demonstrating a strong focus on operational success and guest satisfaction.
Work at Acreage Holdings
Michael Cooney has served as the Dispensary Manager at Acreage Holdings since 2022. In this role, he oversees operations in Buffalo, New York, focusing on enhancing customer experience and managing dispensary staff. His responsibilities include ensuring compliance with regulations and maintaining high standards of service within the dispensary.
Previous Experience in Hospitality
Prior to joining Acreage Holdings, Michael Cooney worked at MedMen as a Hospitality Associate from 2021 to 2022. He also held various management positions in the hospitality sector, including General Manager at Holiday Inn Express for 2 months in 2022 and Lodging Revenue and Systems Operations Manager at Hotel Henry Urban Resort Conference Center from 2018 to 2019.
Education and Expertise
Michael Cooney earned a Bachelor's degree in Hospitality Administration/Management from Niagara University, where he studied from 2011 to 2013. His education has provided him with a solid foundation in hospitality management principles, which he has applied throughout his career in various roles within the industry.
Operational Success and Cost-Saving Initiatives
Throughout his career, Michael has implemented cost-saving procedures that have significantly reduced operational expenses in his previous roles. He specializes in revenue optimization techniques tailored for luxury hospitality environments, contributing to the operational success of the properties he has managed.
Guest Relations and Service Strategies
Michael Cooney has a strong track record of enhancing guest retention through personalized service strategies. He is known for maintaining high company standards while effectively resolving complex guest-related issues, showcasing his commitment to customer satisfaction in the hospitality industry.