Eduarda Lemos
About Eduarda Lemos
Eduarda Lemos is a Customer Activation Specialist with extensive experience in sales and customer support across various companies. She has a strong background in international business and specializes in customer experience automation.
Current Role at ActiveCampaign
Eduarda Lemos currently serves as a Customer Activation Specialist at ActiveCampaign, a position she has held since 2022. In this role, she focuses on enhancing customer experience through automation, which includes providing impactful demonstrations that guide customers during their initial interactions with the platform. She has been instrumental in facilitating cross-functional collaboration to deliver tailored solutions that drive business growth.
Previous Experience in Sales and Business Development
Prior to her current role, Eduarda worked at ActiveCampaign as a Small Business Sales Representative from 2021 to 2022. She also held a position as a Senior Small Business Sales Representative for a brief period in 2022. Her experience extends to Sinch, where she worked as a Business Development Representative for five months in 2021. Additionally, she worked at Contentools in various sales roles from 2017 to 2020, including Inside Sales Representative and Sales Development Representative.
Background in International Business
Eduarda Lemos has a solid educational background in international business. She earned her Bachelor's degree in International Business/Trade/Commerce from Universidade do Sul de Santa Catarina, completing her studies from 2011 to 2015. She further advanced her education by obtaining a Master of Business Administration (MBA) in Negócios Internacionais from Faculdade Cesusc, which she completed from 2017 to 2018.
Experience in Foreign Trade and Customer Support
Eduarda's professional journey includes experience in foreign trade as a Foreign Trade Assistant at IMPRAV IMPORTAÇÃO E EXPORTAÇÃO LTDA from 2014 to 2016. She also worked as a Customer Support Advisor at Spotify for ten months in 2016, where she gained valuable insights into customer service and support.