Emily Van Gilder
About Emily Van Gilder
Emily Van Gilder serves as the Manager of Global Customer Enablement at ActiveCampaign, where she has worked since 2023. She has a diverse background in sales enablement and customer success, with previous roles at Roku Inc., United Center, and ActiveCampaign.
Current Role at ActiveCampaign
Emily Van Gilder serves as the Manager of Global Customer Enablement at ActiveCampaign, a position she has held since 2023. In this role, she focuses on enhancing customer experiences and ensuring effective onboarding and training for clients. Her responsibilities include developing comprehensive enablement strategies that empower customers to maximize the use of ActiveCampaign's products and services.
Previous Experience at Roku Inc.
Prior to her current role, Emily worked at Roku Inc. as a Sales Enablement Specialist from 2022 to 2023. During her tenure, she contributed to the development of sales training programs and resources aimed at improving the effectiveness of the sales team. This experience allowed her to refine her skills in sales enablement and customer engagement.
Background in Customer Enablement at ActiveCampaign
Emily has a significant history with ActiveCampaign, having held multiple positions since 2018. She began as a Sales Development Representative and later transitioned to roles such as Customer Success Onboarding Specialist, Training and Enablement Specialist, and Senior Enablement Specialist. Her experience in these roles has equipped her with a deep understanding of customer needs and the importance of effective training and support.
Education and Expertise
Emily earned her Bachelor of Science degree in Sport Marketing and Management from Indiana University Bloomington, where she studied from 2009 to 2013. Her educational background has provided her with a strong foundation in marketing principles and customer engagement strategies, which she applies in her professional roles.
Skills in eLearning and Training Development
Emily is skilled in creating eLearning modules specifically designed for sales enablement and professional development. She has developed and implemented virtual instructor-led go-to-market (GTM) training programs at ActiveCampaign, empowering hundreds of professionals through comprehensive onboarding programs and targeted training initiatives.