Justin Johnson
About Justin Johnson
Justin Johnson is a Customer Experience Specialist with a background in marketing analytics and extensive experience in customer support and sales roles across various companies. He holds a Bachelor of Business Administration in Marketing Analytics from the University of Wisconsin-Eau Claire and is currently pursuing a certificate in Business Communication.
Work at ActiveCampaign
Justin Johnson has been employed at ActiveCampaign as a Customer Experience Specialist since 2021. In this role, he focuses on enhancing customer satisfaction and engagement through effective communication and support strategies. His experience in customer service and marketing analytics contributes to his ability to address customer needs efficiently.
Education and Expertise
Justin Johnson studied at the University of Wisconsin-Eau Claire, where he earned a Bachelor of Business Administration (B.B.A.) with a concentration in Marketing Analytics from 2013 to 2017. He is currently pursuing a certificate in Business Communication, further developing his skills in effective communication within a business context.
Background
Before joining ActiveCampaign, Justin Johnson held various roles in different companies. He worked as a Product Support Specialist at Brightpearl from 2020 to 2021 and as a Business Development Representative at NetSuite from 2018 to 2020. His early career included positions such as Health and Accident Insurance Producer at Aflac and Sales Intern at Liberty Mutual Insurance.
Leadership Experience
Justin Johnson served as the Director of Marketing for the Pi Sigma Epsilon - Zeta Epsilon Chapter from 2015 to 2016. In this leadership role, he developed skills in marketing and team management, contributing to the chapter's objectives and initiatives. His involvement in this organization enhanced his ability to work collaboratively and lead projects.
Competitions and Skill Development
During his time at the University of Wisconsin-Eau Claire, Justin participated in sales and marketing competitions. These experiences allowed him to develop real-world problem-solving skills and apply theoretical knowledge in practical scenarios, preparing him for challenges in the professional environment.