Katie (Kerr) Gabriel
About Katie (Kerr) Gabriel
Katie Gabriel serves as a Strategic Customer Success Manager at ActiveCampaign, where she has worked since 2021. She possesses a strong background in customer success and marketing, having held various roles in companies such as Trunk Club and Nordstrom, and she holds a Bachelor of Business Administration from the University of Kentucky.
Work at ActiveCampaign
Katie Gabriel currently serves as a Strategic Customer Success Manager at ActiveCampaign, a position she has held since 2021 in Chicago, Illinois. Her tenure at ActiveCampaign includes various roles, starting as a Sales Development Representative in 2017, followed by positions as an Onboarding Specialist and Senior Onboarding Specialist in Customer Success from 2019 to 2021. Her experience at ActiveCampaign has allowed her to develop a strong foundation in customer success and marketing strategy.
Education and Expertise
Katie Gabriel earned a Bachelor of Business Administration (BBA) with a focus on Marketing and a minor in Communications from the University of Kentucky, where she studied from 2010 to 2014. Additionally, she participated in a study abroad program at the University of Galway, studying Business/Commerce from 2012 to 2013. Her educational background supports her expertise in marketing strategy, which is essential for her current role in customer success management.
Background
Katie Gabriel has a diverse professional background, with experience in customer success, marketing, and sales. Before her current role at ActiveCampaign, she worked at Trunk Club as a Stylist and Custom Specialist from 2014 to 2017. She also held positions at Nordstrom and Rent The Runway, where she focused on sales and marketing. Her early career included internships at Novaspect and University of Kentucky HealthCare, where she gained valuable insights into service line marketing.
Achievements
Throughout her career, Katie Gabriel has demonstrated strengths in multitasking and organizing, contributing to positive outcomes in her professional roles. Her passion for enhancing corporate growth aligns with her responsibilities in customer success management. Her various roles at ActiveCampaign and other organizations showcase her commitment to achieving results and fostering customer relationships.