Nicole Ortmann
About Nicole Ortmann
Nicole Ortmann is a Customer Advocacy Program Manager at ActiveCampaign, where she has worked since 2022. She has a diverse background in marketing and customer experience, having held various roles at ActiveCampaign and other organizations.
Work at ActiveCampaign
Nicole Ortmann has been serving as the Customer Advocacy Program Manager at ActiveCampaign since 2022. In this role, she manages over 30 peer review site listings, including G2 and TrustRadius. She provides competitive reporting and research to enhance the company's understanding of customer feedback, satisfaction, and competitive rankings. Prior to her current position, she held several roles at ActiveCampaign, including Senior Onboarding Specialist, Customer Insights Analyst, Customer Experience Advocate, and Onboarding Specialist, contributing to various aspects of customer engagement and onboarding processes.
Education and Expertise
Nicole Ortmann earned a Bachelor of Arts degree with a double major in Marketing and Business Management from Taylor University. Her academic background provides her with a solid foundation in marketing principles and business strategies, which she applies in her professional roles. Her expertise encompasses customer advocacy, competitive analysis, and marketing strategies.
Background
Nicole Ortmann began her career with various internships and roles in marketing and customer service. She worked as a Marketing and Social Media Intern at Samaritan's Purse in 2016 and later held positions at Taylor University, including Promising Ventures Coordinator and Resident Assistant. Her experience spans multiple organizations, where she has developed skills in customer engagement and marketing.
Previous Experience
Before joining ActiveCampaign, Nicole held several positions that contributed to her professional development. She worked as an Account Manager at Project World Impact from 2018 to 2019 and as a Marketing Apprentice at May Designs for two months in 2017. Additionally, she served as a Praxis Emerging Founder in 2017 and gained experience in various roles at Taylor University, including Admissions CREW Representative.