Noelle Scott
About Noelle Scott
Noelle Scott is a Strategic Customer Success Manager at ActiveCampaign, with a background in sales and customer success roles at companies like Zendesk and Explorance. She holds a Bachelor's degree in Fashion Merchandising and a certificate in Marketing from the University of California, Berkeley.
Current Role at ActiveCampaign
Noelle Scott has been serving as a Strategic Customer Success Manager at ActiveCampaign since 2021. In this role, she is responsible for ensuring customer satisfaction and success by leveraging her extensive experience in customer relations and sales. Her position is based in New York, United States, where she focuses on developing strategies that enhance customer engagement and retention.
Previous Experience at Zendesk
Noelle Scott worked at Zendesk for a total of three years, holding multiple positions. She began as an Inbound Sales Development Representative from 2014 to 2015, followed by a role as an Enterprise Business Development (Outbound Sales) from 2015 to 2016. She then transitioned to an Account Executive role, where she worked from 2017 to 2019. Her experience at Zendesk provided her with a strong foundation in customer engagement and sales strategies.
Background in Customer Success at Explorance
At Explorance, Noelle Scott held two positions. She started as a Customer Success Associate from 2019 to 2020 for five months and then advanced to the role of Customer Success Manager from 2020 to 2021 for nine months. In these roles, she focused on enhancing customer experiences and ensuring successful product adoption.
Educational Background
Noelle Scott studied at the University of California, Berkeley, where she focused on Marketing/Marketing Management and earned a Certificate in Marketing from 2011 to 2012. Additionally, she attended Universidade Anhembi Morumbi, where she achieved a Bachelor’s degree in Fashion Merchandising from 2003 to 2006. Her educational background supports her expertise in customer success and marketing strategies.
Early Career Experience
Before her roles in customer success and sales, Noelle Scott worked in various positions that contributed to her professional development. She served as an Authentication Specialist at Symantec in 2013 for six months and as an Enterprise Sales Development Associate at Google from 2013 to 2014. Additionally, she worked as an Exchange Program (Au Pair Care) participant at Intrax from 2009 to 2011.