Jennifer Gregory
About Jennifer Gregory
Jennifer Gregory is a Senior Client Success Manager at ActiveProspect, where she has worked since 2021. She has extensive experience in client services and database management, with a background that includes roles at the Arthritis Foundation and Omeda.
Work at ActiveProspect
Jennifer Gregory serves as the Senior Client Success Manager at ActiveProspect, a role she has held since 2021. In this position, she manages client relationships and ensures their success by driving consent-based marketing strategies for customer acquisition. Her responsibilities include overseeing the workflow of over 40 client databases, facilitating effective communication, and resolving problems among team members. Her experience in client success management contributes to enhancing client satisfaction and retention.
Education and Expertise
Jennifer Gregory has a solid educational background in business and technology. She studied Computer Information Systems at the College of Lake County, earning an Associate in Applied Science from 2001 to 2002. Additionally, she holds a Master of Business Administration (MBA) from Keller Graduate School of Management of DeVry University, which she completed from 1995 to 1999. She also earned a Bachelor of Science in Accounting from Illinois State University, studying from 1990 to 1994. Her expertise includes driving consent-based marketing strategies and providing consulting services in the business-to-business publishing industry.
Background
Jennifer Gregory has extensive experience in client services and management. She began her career at Culligan International Company as an Internal Auditor/Staff Accountant from 1994 to 1995. She then joined Omeda, where she held various roles over 13 years, including Account Manager, Project Manager, and Senior Account Manager. After her tenure at Omeda, she worked as a Client Success Manager before transitioning to her current role at ActiveProspect. Prior to her time at Omeda, she served as the Director of Finance at the Arthritis Foundation from 2004 to 2007.
Achievements
Throughout her career, Jennifer Gregory has managed significant client databases and led initiatives that enhance client success. At Omeda, she contributed to client services for over a decade, demonstrating her ability to manage complex projects and client relationships. Her work at ActiveProspect continues to build on her extensive experience in client success management, focusing on effective communication and problem resolution. Additionally, her background in finance and accounting has equipped her with a strong foundation for managing client needs.