Nastasia T.
About Nastasia T.
Nastasia T. is a Customer Success Specialist with a strong background in technology solutions and customer insights analysis. She holds a Master's degree in Legal Studies and Conflict Resolution from Arizona State University and has extensive experience in customer success roles across various organizations.
Work at ActiveProspect
Nastasia T. has been employed at ActiveProspect as a Customer Success Specialist since 2022. In this role, she focuses on empowering teams by providing effective technology solutions and products to customers. Her responsibilities include conducting business reviews and client onboarding, where she emphasizes customer insights analysis and problem resolution.
Education and Expertise
Nastasia T. holds a Master's degree in Legal Studies with a focus on Conflict Resolution from Arizona State University, which she completed in 2022. Prior to that, she earned a Bachelor of Science in Criminology from Southern New Hampshire University in 2018. Additionally, she is certified in Scrum product ownership, enhancing her capability to deliver effective SaaS solutions.
Background
Nastasia T. has a diverse professional background. She worked at STERIS Instrument Management Services as a Clinical Consultant from 2015 to 2019, and later as a Customer Insights Analyst from 2019 to 2022 in the San Antonio, Texas Metropolitan Area. Earlier in her career, she was employed at The Living Legacy Foundation of Maryland as a TRTL from 2013 to 2015.
Achievements
Nastasia T. specializes in customer success strategies, particularly in conducting business reviews and onboarding processes. She aims to empower teams by leveraging technology solutions to enhance customer experiences. Her passion for learning new technologies and best practices contributes to her effectiveness in driving customer success.