William Servos
About William Servos
William Servos is an Implementation Engineer with extensive experience in project planning across various industries, including finance and home services. He collaborates with teams to enhance client success and has held multiple roles in technology and support throughout his career.
Work at ActiveProspect
William Servos has been employed as an Implementation Engineer at ActiveProspect since 2022. In this role, he develops project plans for various industries, including financial and home services, which impacts millions of end-users annually. He collaborates with Client Success Managers to establish success metrics during the onboarding process and coordinates with internal teams to address issues and recommend policy changes.
Education and Expertise
William Servos earned a Bachelor of Science degree in Computer Science from Trinity College-Hartford, where he studied from 2002 to 2006. His education has equipped him with the technical knowledge necessary for his roles in solution engineering and project management. He acts as a subject matter expert during pre-sale project scoping and has extensive experience in designing and implementing best practices for customer implementation team lifecycles.
Background
Before joining ActiveProspect, William Servos held various positions that contributed to his expertise in implementation and support engineering. He worked as a Computing Center Field Service Technician and Trinfo.Cafe Neighborhood Support Technician at Trinity College-Hartford from 2003 to 2006. He also served as a Senior Support Engineer at Schaefer Systems International from 2009 to 2012 and as a Data Specialist at Sedgwick from 2016 to 2018.
Professional Experience
William Servos has a diverse professional background, having worked in multiple roles across different organizations. He served as an Implementation Manager at Emergent Works for four months in 2022 and as a Product Manager for five months in 2021. Additionally, he was the Integrations Lead and Lead Backend Engineer at Uptrust from 2018 to 2021. His experience includes conducting product demonstrations and training for c-suite leadership.
Achievements in Implementation Engineering
In his career, William Servos has developed project plans that have significantly impacted end-users. He has designed best practices for customer implementation team lifecycles and conducted product demonstrations. His ability to collaborate with various teams and stakeholders has contributed to successful onboarding processes and the resolution of technical issues.