Radek štursa
About Radek štursa
Radek Štursa is a Customer Care Coordinator at ACTUM Digital in Prague, Czechia, with a diverse background in sales development, online marketing, customer success, and support.
Current Role at ACTUM Digital
Radek Štursa currently serves as a Customer Care Coordinator at ACTUM Digital. Based in Prague, Czechia, he has been in this role since June 2023. In his hybrid position, he focuses on supervising the speed of development, budget management, capacities, UAT testing, and ensuring delivery within the SLA.
Previous Experience at Kontent.ai
Before joining ACTUM Digital, Radek worked as a Support Engineer at Kontent.ai from 2022 to 2023 for 11 months in Brno - město, South Moravia, Czechia. During his tenure there, he gained experience in managing incoming incidents, change requests, and support maintenance tickets.
Sales Development Experience
Radek has amassed several roles in sales development. He worked as a Sales Development Representative at PlanRadar for 3 months in Vienna, Austria, in 2021. Additionally, he held a similar position at Kentico Software from 2018 to 2019 for a year in District Brno-City, Czech Republic.
Educational Background
Radek Štursa has a solid educational foundation. He studied International Marketing at California State University, Monterey Bay in 2016. He earned his Master's degree in Business Administration and Management, General from Masaryk University Brno from 2015 to 2017. Prior to that, he completed a JOSZEF certificate in Management in the CEE region at WU (Vienna University of Economics and Business) from 2014 to 2015 and obtained his Bachelor's degree in Business Administration and Management from Masaryk University Brno from 2012 to 2015.
Early Career and Additional Roles
Earlier in his career, Radek worked as a Marketing Department Specialist at GeneProof a.s. from 2015 to 2017 in District Brno-City, Czech Republic. Following that, he held the role of Customer Success Manager at Disivo for a year from 2020 to 2021 in Brno, South Moravia, Czechia. His background also includes a brief stint as a Sales Development Representative at PlanRadar in 2021 for three months in Vienna, Austria.