Kelly Marshall
About Kelly Marshall
Kelly Marshall is a Support Analyst at Acturis Canada Inc. with a diverse background in technology and client services, having held various roles in organizations such as ExxonMobil, Layfield Group Limited, and the Government of Alberta.
Work at Acturis
Kelly Marshall has been employed at Acturis Canada Inc. as a Support Analyst since 2018. In this role, she focuses on addressing software transaction failures by analyzing debug log files. She has played a significant role in the transition process during the acquisition of Brovada by Acturis Group, ensuring the seamless integration of proprietary software systems. Her responsibilities include collaborating with third-party technical companies to troubleshoot and resolve complex software issues.
Previous Employment Experience
Prior to her current role, Kelly Marshall held various positions across multiple organizations. She worked at the Government of Alberta as a Business Analyst and later as an Information Management Analyst. At Layfield Group Limited, she served as both a Drafter/Estimator and a Lean Support Coordinator & Drafting Specialist. Additionally, she was a Helpdesk Analyst (Senior) at ExxonMobil and a Client Services Consultant at Tronia Systems Ltd. Her experience also includes roles at Canada Post, RBC, and Parks Canada.
Education and Expertise
Kelly Marshall has pursued extensive education in technology and management. She studied Computer Science/Administration at the University of New Brunswick, completing some coursework. She also achieved a Bachelor of Technology in Trades and Technology Leadership from Thompson Rivers University, which she is expected to complete in 2026. Additionally, she has completed online courses in Information Technology at Pluralsight and earned an Architectural CAD Technician (Honours) certification from Digital School.
Technical Skills and Contributions
Kelly Marshall demonstrates a strong ability to enhance system security and ensure compatibility of proprietary software with client systems. She possesses expertise in pre-emptively addressing potential software transaction failures and has extensive experience in collaborating with third-party technical companies. Her contributions have been pivotal in troubleshooting and resolving complex software issues, showcasing her analytical and technical skills.
Career Timeline
Kelly Marshall's career spans multiple roles and industries. She began her professional journey as a User Support Specialist at Parks Canada in 1999. Over the years, she has transitioned through various positions, including Senior Technician at xwave and Online Banking Specialist at RBC. Her diverse experience includes significant roles in both technical and analytical capacities, reflecting her adaptability and breadth of knowledge in the field.