Alejandro Mendoza
About Alejandro Mendoza
Alejandro Mendoza is the Head of Service Delivery at ActZero, where he leverages his extensive experience in cybersecurity project management. He has a background in telecommunications engineering and has held various leadership roles across multiple companies in both Canada and Uruguay.
Current Role at ActZero
Alejandro Mendoza serves as the Head of Service Delivery at ActZero, a position he has held since 2023. In this role, he is responsible for managing customer feedback regarding new features and onboarding processes, ensuring that the product and engineering teams are aligned with client needs. His work involves close collaboration with these teams to design, test, and implement enhancements that improve service delivery.
Previous Experience at ActZero
Before becoming the Head of Service Delivery, Alejandro held the position of Technical Account Manager at ActZero from 2022 to 2023. During his tenure, he focused on fostering client relationships and ensuring successful implementation of cybersecurity solutions. Additionally, he served as Deployment Team Manager for 9 months in 2023, overseeing deployment processes and ensuring client satisfaction.
Education and Expertise
Alejandro Mendoza studied Telecommunications Engineering at Universidad ORT Uruguay, where he earned a Bachelor of Science in Engineering (BSE) from 1995 to 2000. He also attended Escuela Naval in Uruguay from 1991 to 1994. His expertise encompasses managing cybersecurity projects, with a focus on risk management, vulnerability assessments, incident response, threat intelligence, and regulatory compliance.
Professional Background
Alejandro has held various positions in the technology and telecommunications sectors. He worked as Director of Operations and Business Development at GlobalNET Mobile Solutions from 2007 to 2010. He also served as Senior Manager at OnMobile Live, Inc. in Canada from 2013 to 2014 and as Business Development Manager at IPCom Technologies from 2004 to 2006. His experience includes roles in project management and operations across multiple companies.
Bilingual Communication Skills
Alejandro is bilingual, fluent in both English and Spanish. This proficiency enhances his ability to develop strong business relationships and communicate effectively with diverse clients and stakeholders. His language skills contribute to his success in various roles, particularly in international business environments.