Samuel Okorie
About Samuel Okorie
Samuel Okorie is a Technical Support Analyst with a background in computer science and business analytics. He has experience in IT support and a strong interest in applied research and data-driven decision-making.
Work at ActZero
Samuel Okorie has been employed at ActZero.ai as a Technical Support Analyst since 2022. In this role, he provides technical assistance and support to clients, ensuring that their software and systems operate effectively. His responsibilities include troubleshooting issues, resolving technical problems, and utilizing data to enhance user experience. Working remotely, he contributes to the organization's mission of delivering reliable cybersecurity solutions.
Previous Experience at Nigerian Exchange Group
Prior to his current position, Samuel Okorie worked at the Nigerian Exchange Group (NGX Group) as Information Technology Help Desk Support from 2013 to 2016. During his three years in this role, he was based in Lagos, Nigeria, where he provided technical support to users, addressing software and hardware issues. His experience at NGX Group laid the foundation for his skills in troubleshooting and customer support.
Education and Expertise
Samuel Okorie holds a Postgraduate Degree in Business Analytics from Cambrian College, which he completed from 2021 to 2022. He also earned a Bachelor's degree in Computer Science from the University of Port Harcourt, studying from 2006 to 2010. His educational background equips him with a strong foundation in data analysis, software troubleshooting, and technical support.
Research Interests and Skills
Samuel Okorie has a strong interest in applied research, focusing on utilizing data to solve problems. He enjoys troubleshooting software and employs various tools, including code, databases, dashboards, and spreadsheets, to explore data and generate insights. His aim is to assist organizations and business leaders in making informed decisions based on data-driven insights.