Tammie Johnson
About Tammie Johnson
Tammie Johnson is a Senior Information Technology Engineer at ActZero.ai, where she has worked since 2020. With a background in computer science and extensive experience in IT roles, she has contributed to security enhancements and compliance efforts within the organization.
Work at ActZero.ai
Tammie Johnson has been serving as a Senior Information Technology Engineer at ActZero.ai since 2020. In this role, she has implemented significant upgrades to the company's security infrastructure, including transitioning the security login solution from OneLogin to Okta. Johnson has played a key role in obtaining and maintaining SOC2 compliance for ActZero.ai, which involved automating evidence collection for Type 2 compliance. She also developed an IT ticket system using JIRA Management to streamline both internal user support and external customer support. Additionally, she created scripts to automate onboarding tasks, enhancing operational efficiency.
Education and Expertise
Tammie Johnson has a diverse educational background in computer science and information technology. She studied Computer Science at Diablo Valley College since 1990. Johnson earned an Associate of Science (AS) in Computer Systems Networking and Telecommunications from Education America-Colorado Springs from 2000 to 2002. She also obtained a Bachelor of Science (BS) in Computer Information Systems from Remington College-Denver Campus between 2002 and 2004. Furthermore, she studied Computer Network Systems Technology at ITT Technical Institute-Seattle from 1999 to 2000.
Professional Background
Tammie Johnson has held various positions in the information technology sector. Prior to her current role at ActZero.ai, she worked as an IT Automation Engineer at IntelliGO Networks Inc from 2020 to 2021. She also served as an IT Asset Management Analyst at Insight Global from 2019 to 2020. Johnson's earlier experience includes roles such as Help Desk Manager at Cascade Environmental, LLC from 2018 to 2019, and Service Desk Supervisor at the City of Kirkland from 2017 to 2018. She began her career in IT as a Sr. Manager of Information Technology at HaloSource from 2005 to 2014.
Achievements in IT Management
During her career, Tammie Johnson has implemented various IT solutions to enhance operational efficiency. At HaloSource, she managed IT support as the sole team member during a period of significant company growth, increasing the workforce from 15 to 75 full-time employees while maintaining an average ticket response time of under 2 hours. She also implemented a Mobile Device Management (MDM) solution, JAMF, during the COVID-19 pandemic to support remote work, later transitioning to Addigy for improved Mac management. These initiatives demonstrate her capability in managing IT operations effectively.