Edward Goodman
About Edward Goodman
Edward Goodman is a Senior Product Support Specialist at Acumatica, specializing in online services and platform teams. He has a background in Broadcast Journalism from The Ohio State University and extensive experience in data systems and supply chain management.
Work at Acumatica
Edward Goodman currently serves as a Senior Product Support Specialist on the Online Services Team and Platform Team at Acumatica. He has held this position since 2022, contributing to the company from its Westerville, Ohio location. In this role, he focuses on providing support and solutions that enhance the user experience and operational efficiency of Acumatica's products.
Previous Experience
Before joining Acumatica, Edward Goodman worked for 19 years as a Customer Support Specialist at Exact, from 1999 to 2018, in the Columbus, Ohio area. He also previously held the position of Senior Product Support Specialist on the Configuration Team at Acumatica from 2018 to 2022, where he developed skills in product support and customer relations.
Education and Expertise
Edward Goodman earned a Bachelor of Arts degree in Broadcast Journalism from The Ohio State University, where he studied from 1982 to 1986. His educational background complements his extensive experience in supply chain and operations management, which supports effective business processes and strategic operations.
Skills and Contributions
Edward Goodman possesses a strong ability to align client and organizational requests with technical expertise. He is skilled in ensuring data integrity and conducting thorough data analysis, which supports business objectives. His experience includes developing and evaluating innovative data systems to facilitate business change.
Relationship Management
Edward Goodman is known for building and strengthening relationships with both technical and non-technical audiences. This skill enhances strategic operations and fosters collaboration across various teams, contributing to improved communication and project outcomes.