Heidi Dempsey
About Heidi Dempsey
Heidi Dempsey is a Program Manager in Construction at Acumatica, where she has worked since 2021. She has a background in accounting and computer science, with previous roles in product support, partner success, and as a senior analyst.
Current Role at Acumatica
Heidi Dempsey serves as a Program Manager in the Construction division at Acumatica. She has held this position since 2021, contributing to the development and management of software solutions tailored for the construction industry. In her role, she acts as an escalation point for file fixes, issues, and customer callbacks, ensuring that client needs are addressed promptly. Dempsey also participates in scrum, triage, and release meetings, focusing on the SQL release of Acumatica's software.
Previous Experience at Acumatica
Heidi Dempsey has a history of working at Acumatica in various capacities. She started as a Product Support Specialist from 2018 to 2019, where she provided technical support for the software. Following this role, she served as a Partner Success Manager from 2019 to 2021, focusing on enhancing partner relationships. Throughout her tenure, she has been involved in writing requirements specifications and testing potential OEMs for compatibility with Acumatica's software.
Experience at Sage
Before her time at Acumatica, Heidi Dempsey worked at Sage as a Senior Analyst from 2010 to 2018. In this role, she contributed to various analytical projects, leveraging her expertise to support the company's operational needs. Her experience at Sage spanned eight years, during which she developed skills that would later benefit her roles at Acumatica.
Educational Background
Heidi Dempsey studied at Heald College-Concord, where she earned an Associate's degree in Accounting and Computer Science. Her studies took place from 1982 to 1984, providing her with foundational knowledge that supports her career in technology and management.
Early Career Experience
Heidi Dempsey began her career as an Administrative Assistant at Sylvan Forest Products, Inc. from 2009 to 2010. This role allowed her to gain initial experience in administrative functions, which contributed to her professional development before moving into more specialized positions in technology and program management.