Mikhail Rysev
About Mikhail Rysev
Mikhail Rysev is an L2 Support Team Lead at Acumatica, where he has worked since 2007. He has a strong background in ERP systems and has held various roles in software development, implementation, and support across multiple companies in Moscow.
Work at Acumatica
Mikhail Rysev has been employed at Acumatica since 2007, where he currently serves as the L2 Support Team Lead. In this role, he leads a team responsible for providing second-level support for Acumatica's cloud-based ERP solutions. His focus is on resolving complex technical issues that arise, ensuring that clients receive effective and timely assistance.
Previous Experience
Before joining Acumatica, Mikhail Rysev worked at Robertson & Blums Corporation as an ERP Implementation Specialist from 2003 to 2007. He also held a position as a Software Engineer at Swsoft Inc from 1998 to 2003. His career began at Bank Menatep, where he worked as a Software Developer for one year from 1997 to 1998. His diverse experience spans various roles in the ERP sector.
Education and Expertise
Mikhail Rysev studied Computer Science at the National Research University of Electronic Technology (MIET), where he earned an Engineer’s Degree in 1997. His educational background supports his extensive expertise in ERP-related roles, including quality assurance, development, implementation, and support. He has worked with multiple ERP systems, such as Solomon (MS Dynamics SL) and Sun Systems.
Technical Skills and Knowledge
Mikhail Rysev possesses a comprehensive understanding of ERP systems, which includes quality assurance, development, implementation, and support. His technical skills are complemented by his hands-on experience with various ERP solutions, allowing him to effectively address and resolve technical challenges in his current role at Acumatica.