Olesia Alpeeva
About Olesia Alpeeva
Olesia Alpeeva is a Technical Support Engineer at Acumatica, where she has worked since 2018 in Moscow, Russia. She has a diverse background in ERP systems, including SAP FI-FM, and is fluent in English, Russian, and Italian.
Work at Acumatica
Olesia Alpeeva has been employed at Acumatica as a Technical Support Engineer since 2018. In this role, she provides technical assistance and support to users of Acumatica solutions. She conducts webinars to educate users and enhance their understanding of the software. Olesia actively contributes ideas aimed at improving customer service and product development within the company.
Previous Experience
Before joining Acumatica, Olesia worked as a Reservations Agent at Palm Beach Resort & Spa (Sun Sporting Holidays Ltd) in the Maldives from 2015 to 2017. She also served as a Consultant for SAP FI-FM at Svyazgazavtomatika from 2013 to 2015 and as a Junior Consultant for SAP FI-FM at BDO Group in Russia from 2011 to 2013. These roles provided her with a solid foundation in customer service and technical support.
Education and Expertise
Olesia studied at Plekhanov Russian University of Economics, where she focused on Corporate Management and earned a Specialist degree from 2006 to 2011. She possesses a strong background in both SAP FI-FM and Acumatica, demonstrating her versatility in enterprise resource planning systems. Her educational background supports her technical expertise in these areas.
Language Proficiency
Olesia is fluent in three languages: English, Russian, and Italian. This multilingual ability enhances her communication skills, allowing her to effectively interact with a diverse client base and support users from various backgrounds.
Contributions to Knowledge Base
As part of her role at Acumatica, Olesia writes articles for the company's knowledge base. These articles assist in troubleshooting and support, providing valuable resources for users seeking guidance on Acumatica solutions.