Brandon Freeman
About Brandon Freeman
Brandon Freeman serves as the Director of Service Operations at Acumen Technology in Nashville, Tennessee. He has extensive experience in IT management and operations, having held various roles at Acumen Technology and Concept Technology Inc.
Current Role at Acumen Technology
Brandon Freeman serves as the Director of Service Operations at Acumen Technology, a position he has held since 2021. In this role, he oversees service delivery and operational efficiency within the organization. His responsibilities include managing service teams and ensuring high-quality support for clients. Freeman's leadership contributes to the overall success of the service operations, fostering a positive work culture and enhancing team performance.
Previous Experience at Acumen Technology
Brandon Freeman has a history with Acumen Technology, where he worked in various capacities. He began as a Systems Engineer from 2018 to 2019, followed by a role as Project Manager from 2019 to 2021. He also served as Service Operations Manager for eight months in 2021. His diverse experience within the company has equipped him with a comprehensive understanding of its operations and client needs.
Experience at Concept Technology Inc.
At Concept Technology Inc., Brandon Freeman held multiple roles, including IT Director (Clients) from 2016 to 2018 and Lead Engineer from 2013 to 2016. In these positions, he was responsible for managing IT services and leading engineering projects. His tenure at Concept Technology Inc. contributed to his expertise in service operations and client management.
Educational Background
Brandon Freeman has pursued education in the field of biology and English. He studied at Maryville College from 2000 to 2003, and later attended Austin Peay State University in 2003 for a brief period. Additionally, he completed studies at Nashville State Community College from 2008 to 2010. His educational background provides a foundation for his analytical and communication skills.
Technical Skills and Expertise
Brandon Freeman possesses a talent for quickly mastering both software and hardware technologies. He is skilled in effectively communicating technical topics to diverse groups, making complex information accessible. His experience includes handling sensitive records while maintaining security and creating a calm atmosphere during crises. These skills enhance his effectiveness in service operations and team leadership.