Michael Martin

Michael Martin

Service Desk Analyst @ Acumen Technology

About Michael Martin

Michael Martin is a Service Desk Analyst at Acumen Technology in Nashville, Tennessee, where he has worked since 2017. He holds a bachelor's degree from the University of Tennessee, Knoxville, and has previous experience as a media specialist and video production specialist.

Current Role at Acumen Technology

Michael Martin has been employed as a Service Desk Analyst at Acumen Technology since 2017. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient resolution of issues. His work contributes to maintaining high levels of customer satisfaction and operational efficiency within the organization. Acumen Technology is located in Nashville, Tennessee.

Education and Qualifications

Michael Martin studied at the University of Tennessee, Knoxville, where he earned a bachelor's degree from 2010 to 2014. He also attended Volunteer State Community College in 2010 for a brief period. His educational background has equipped him with the necessary skills and knowledge for his career in technology and support services.

Previous Work Experience

Prior to his current position, Michael Martin worked in various roles that enhanced his technical and media skills. He served as a Media Specialist at the University of Tennessee for eight months in 2015. Additionally, he worked as a Video Production Specialist for the Tennessee Smokies Baseball team in 2013 for six months. These experiences contributed to his expertise in technical support and media production.

Professional Background

Michael Martin has built a professional background that combines education and hands-on experience in technology and media. His career began with roles in media production, which provided him with a foundation in technical skills. He transitioned into a service-oriented role at Acumen Technology, where he applies his knowledge to assist clients effectively.

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