Scott Osaitile, MBA
About Scott Osaitile, MBA
Scott Osaitile, MBA, is a Service Desk Analyst at Acumen Technology in Nashville, Tennessee, where he has worked since 2017. He has a diverse background in IT support and document control, complemented by degrees in Health Education and Information Technology.
Work at Acumen Technology
Scott Osaitile has been employed at Acumen Technology as a Service Desk Analyst since 2017. In this role, he has accumulated seven years of experience in Nashville, Tennessee. His responsibilities include managing service desk operations and providing IT support, leveraging his extensive background in document control and IT support to enhance service delivery.
Previous Employment Experience
Prior to his current position, Scott Osaitile worked at Lellyett & Rogers Co. in various roles. He served as a Document Control Specialist from 2014 to 2016 and transitioned to an IT Support Specialist from 2016 to 2017. Additionally, he worked at Edgenet as a Technical Support Specialist for six months in 2017. His diverse experience in these positions has contributed to his expertise in service desk management.
Education and Expertise
Scott Osaitile holds a Master of Business Administration (M.B.A.) from Franklin Pierce University, where he studied Information Technology from 2015 to 2017. He also earned a Bachelor of Applied Science (BASc) in Health Education from Middle Tennessee State University, completing his studies from 2009 to 2012. His educational background combines health education and information technology, equipping him with a unique skill set for service desk operations.
Leadership Experience
Scott Osaitile has a strong leadership background, having worked as a Shift Leader at TravelCenters of America from 2007 to 2014 for seven years. This experience has informed his approach to team management and customer service within the IT field. His leadership skills enhance his effectiveness in managing service desk operations and supporting team dynamics.