Alexander Rogers
About Alexander Rogers
Alexander Rogers is an IT Support Team Lead at ACV Auctions, where he has worked since 2021. He holds a Bachelor of Arts in History from the State University of New York at Fredonia and has a background in technology support and client education.
Current Role at ACV Auctions
Alexander Rogers serves as the IT Support Team Lead at ACV Auctions, a position he has held since 2023. In this role, he oversees the IT support team, ensuring efficient operations and effective problem resolution. He previously worked as a Senior Helpdesk Administrator at ACV Auctions starting in 2021, where he contributed to enhancing the company's technical support capabilities. His experience at ACV Auctions spans several years, demonstrating his commitment to the organization and its technological needs.
Previous Experience in IT Support
Before his current position, Alexander Rogers worked as a Tech Support Administrator at ACV Auctions from 2019 to 2021. In this role, he provided technical assistance and support to users, addressing various IT issues. His earlier experience includes six years as a Geek Squad Agent at Best Buy, where he developed skills in customer service and technical support. Additionally, he served as an Asset Protection Lead at Best Buy from 2010 to 2013, further diversifying his professional background.
Education and Qualifications
Alexander Rogers earned a Bachelor of Arts (B.A.) in History from the State University of New York at Fredonia, where he studied from 2006 to 2010. He also completed a Certificate of Completion in Aboriginal Culture at Bond University in Gold Coast in 2009. His educational background equips him with a broad understanding of historical contexts and cultural perspectives, which he applies in his professional endeavors.
Passion for Technology Education
Alexander Rogers is passionate about educating people on technology and aims to make it less intimidating for users. In his previous role at Best Buy, he focused on educating clients about the Connected Home, demonstrating how technology can simplify daily life. His commitment to technology education reflects his desire to empower others through knowledge and support.
Adaptability and Challenge Acceptance
Alexander Rogers thrives in rapidly changing environments and enjoys accepting new challenges. His ability to adapt to evolving situations is evident in his diverse roles within the IT support field. This adaptability has enabled him to effectively manage various responsibilities and contribute positively to his teams at ACV Auctions and Best Buy.