Heather Tooley
About Heather Tooley
Heather Tooley is a Talent Acquisition Partner at ACV Auctions, where she has worked since 2021. She has a diverse background in human resources and customer service, with previous roles at Acara Solutions, Costanzo's Bakery, and Bryant & Stratton College.
Current Role at ACV Auctions
Heather Tooley serves as a Talent Acquisition Partner at ACV Auctions, a position she has held since 2021. In this role, she focuses on understanding the hiring needs and trends within the organization. She effectively communicates with supervisors and hiring managers to ensure alignment in recruitment efforts. Her responsibilities include developing relationships to provide counsel and feedback, which are essential for successful talent acquisition.
Previous Experience at Acara Solutions
Before joining ACV Auctions, Heather Tooley worked as an Account Manager at Acara Solutions from 2017 to 2019. During her two years in this role, she was based in Buffalo, NY. Her experience at Acara Solutions contributed to her understanding of client management and recruitment processes.
Background in Human Resources
Heather Tooley has a solid background in human resources, having worked as a Human Resource Generalist/Recruiter at Costanzo's Bakery, Inc. from 2019 to 2021. In this role, she was responsible for various HR functions, enhancing her expertise in recruitment and employee relations. Additionally, she served as an Academic Advisor/ADA Coordinator and Career Services Advisor at Bryant & Stratton College from 2012 to 2017.
Educational Qualifications
Heather Tooley studied at Bryant & Stratton College, where she achieved a Bachelor of Business Administration (BBA) in Business Administration from 2008 to 2012. She also earned an Associate's Degree in Human Resource Specialist from Bryant & Stratton College - Amherst in 2015. Prior to that, she completed an Associate of Arts (AA) in Social Science at Erie Community College from 2002 to 2006.
Customer Service Experience
Heather Tooley has extensive experience in customer service, having worked as a Senior Customer Service Representative at HSBC from 2010 to 2012. She also held a position as a Customer Service Representative at Media Sales Plus Inc from 2009 to 2010. These roles helped her develop strong communication and problem-solving skills, which are beneficial in her current talent acquisition role.