Jill Korzenski
About Jill Korzenski
Jill Korzenski is a Senior Customer Success Manager at ACV Auctions, where she has worked since 2021. She has a background in Business Administration from Genesee Community College and has held various roles in customer success and operations within the automotive auction industry.
Work at ACV Auctions
Jill Korzenski has been serving as the Sr. Customer Success Manager at ACV Auctions since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her tenure at ACV Auctions spans multiple positions, including Operations Associate, Sales Operations Manager, Customer Success Manager, and Resolutions Manager. This diverse experience within the company has equipped her with a comprehensive understanding of the operational and customer service aspects of the business.
Education and Expertise
Jill Korzenski studied at Genesee Community College, where she earned a degree in Business Administration and Management from 1997 to 1999. This educational background has provided her with foundational knowledge in business operations and management principles, which she applies in her current role and previous positions.
Professional Background
Jill Korzenski has a diverse professional background spanning various roles in customer service and operations. Before joining ACV Auctions, she worked as a Hotel & Reservations Manager at Darien Lake Resort from 2003 to 2009. She then transitioned to the automotive industry, serving as an Office Manager at ADESA from 2009 to 2013, and later held multiple roles at ACV Auctions, contributing to her expertise in customer success and operational management.
Career Progression
Jill Korzenski's career progression reflects her growth within the customer success and operations sectors. After starting at Bank of America as a Sales Account Executive from 1999 to 2003, she moved to various roles at ACV Auctions, culminating in her current position as Sr. Customer Success Manager. Her journey includes significant roles such as Sales Operations Manager and Customer Success Manager, demonstrating her ability to adapt and excel in different capacities.