Josh Self
About Josh Self
Josh Self is a Vehicle Condition Inspector at ACV Auctions, where he has worked since 2020 and was promoted to Senior Vehicle Condition Inspector in 2021. He has a diverse background in customer service and operations, having previously worked at Carvana and The Walt Disney Company.
Work at ACV Auctions
Josh Self has been employed at ACV Auctions as a Vehicle Condition Inspector since 2020. In this role, he is responsible for conducting thorough inspections of vehicles and preparing detailed reports that include repair and replacement cost estimates. He was promoted to Senior Vehicle Condition Inspector in August 2021, reflecting his expertise and contributions to the company. Josh actively engages with dealership clients to assist with vehicle listings, ensuring strong relationships are maintained. He also keeps up to date with field training, software, application updates, and industry knowledge relevant to vehicle inspections.
Previous Experience
Before joining ACV Auctions, Josh Self worked at Carvana as a Market Operations Customer Advocate from 2019 to 2020. His role involved supporting customer operations and enhancing the overall customer experience. Prior to that, he spent a year at The Walt Disney Company as a Tier 1 Telecom Customer Services Support Specialist, where he provided technical support and assistance to customers. Additionally, he worked at Walt Disney World as a Frontline Service Advisor - Assistant Manager from 2013 to 2017, focusing on customer service and management. His early career included a position at Mannington Wood Floors as a Packaging Coordinator in 2012 and a brief role in custodial services at Disney's Hollywood Studios in 2013.
Education and Expertise
Josh Self studied at the University of North Carolina at Charlotte, where he earned a Bachelor of Science in Business Administration with a focus on Management from 2009 to 2012. His educational background provides a solid foundation for his roles in customer service and vehicle inspections. The knowledge gained during his studies contributes to his ability to manage relationships with clients and prepare detailed reports in his current position.
Career Development
Throughout his career, Josh Self has demonstrated a commitment to professional development. His promotion to Senior Vehicle Condition Inspector at ACV Auctions in August 2021 highlights his growth within the company. He engages in ongoing training to stay current with industry standards and practices, which enhances his skills in vehicle inspections and client relations. This focus on continuous improvement is evident in his approach to maintaining and building relationships with dealership clients.