Kimberly Damian
About Kimberly Damian
Kimberly Damian serves as a Customer Success Manager at Acv Auctions, where she has worked since 2016. With a background in education and social sciences, she has contributed to enhancing customer satisfaction and transparency in the auction process.
Work at ACV Auctions
Kimberly Damian has been serving as a Customer Success Manager at ACV Auctions since 2016. In this role, she focuses on enhancing customer satisfaction and retention through innovative strategies. Prior to her current position, she worked as an Inside Sales Manager at ACV Auctions from 2016 to 2018. Her contributions have been significant in developing industry-leading condition reports, which have improved transparency and trust in the auction process.
Education and Expertise
Kimberly Damian earned a Master's degree in Teaching and Education from the State University of New York College at Buffalo, where she studied from 2015 to 2017. She also holds a Bachelor of Arts in Social Sciences from the University at Buffalo, which she completed from 2009 to 2011. Her educational background supports her expertise in customer success and management within the automotive auction industry.
Background
Kimberly Damian is based in Buffalo, New York, where she has built her career in the automotive industry. Her professional journey at ACV Auctions has spanned multiple roles, allowing her to gain extensive experience in customer success and sales management. This background has equipped her with the skills necessary to contribute effectively to her team's objectives.
Achievements
During her tenure at ACV Auctions, Kimberly Damian has played a key role in initiatives that contributed to the company's success, including winning the 43North Business Plan Competition. Her involvement in developing condition reports has also been pivotal in enhancing the auction process, demonstrating her commitment to improving industry standards.