Kraig Quisenberry
About Kraig Quisenberry
Kraig Quisenberry serves as the Vice President of Major Accounts at ACV Auctions, bringing extensive experience from previous roles at various auto groups. He has a proven track record in sales performance and customer satisfaction, having significantly improved acquisition strategies and implemented effective operational processes throughout his career.
Work at ACV Auctions
Kraig Quisenberry has served as Vice President Major Accounts at ACV Auctions since 2018. In this role, he focuses on managing key client relationships and driving sales strategies to enhance the company's market presence. His leadership contributes to the overall growth and operational efficiency of ACV Auctions in the automotive auction sector across the United States.
Previous Experience at Bay Auto Group
Quisenberry worked at Bay Auto Group for 23 years, from 1988 to 2011, in various capacities including Dealer Partner and General Manager. His tenure spanned multiple locations in Washington, including Port Orchard, Bremerton, Tacoma, and Pasco. During this time, he developed significant expertise in dealership operations and management.
Experience at Momentum Auto Group
From 2015 to 2016, Quisenberry held the position of Executive Vice President of Operations at Momentum Auto Group in Fairfield, California. He was instrumental in enhancing operational processes and strategies within the organization, contributing to improved efficiency and performance.
Education and Expertise
Quisenberry studied Automobile Dealership Management at the National Automobile Dealer Academy and Northwood University from 1988 to 1989. He also pursued Search Engine Marketing at Google University from 2008 to 2009. His educational background equips him with a solid foundation in both dealership management and digital marketing strategies.
Achievements in Sales and Customer Satisfaction
Throughout his career, Quisenberry has achieved notable milestones, including a 184% increase in pre-owned sales and a 143% RSI in market volume sales performance. He received recognition for top-level brand performance in Customer Satisfaction Index (CSI) for the years 2016 and 2017, highlighting his commitment to customer service excellence.