Ammar Khan
About Ammar Khan
Ammar Khan is a Senior Professional Services Consultant at Ada, specializing in mid-market solutions. He has a background in human resources management and has held various roles in client success and operations, contributing to operational efficiency and customer satisfaction.
Work at Ada
Ammar Khan has been employed at Ada as a Senior Professional Services Consultant in the Mid-Market segment since 2021. In this role, he is responsible for delivering professional services to clients, ensuring their needs are met effectively. His position involves collaborating with various teams to enhance service delivery and client satisfaction. Based in Toronto, Ontario, Canada, Ammar has contributed to the company's growth and client engagement strategies.
Previous Experience at CoinSmart
Before joining Ada, Ammar Khan worked at CoinSmart as a Client Success Team Lead and Operations Coordinator from 2018 to 2021. In this capacity, he was responsible for managing client relationships and overseeing operational processes. He negotiated long-term fleet rental rates for corporate accounts, which helped to build strong customer relationships. Additionally, he monitored the company's social media platforms to engage with customers and improve satisfaction.
Internship at NPL Construction Co.
Ammar Khan completed a four-month internship as an EHS Intern at NPL Construction Co. in Vaughan in 2018. During this internship, he gained practical experience in environmental health and safety, contributing to the company's compliance and safety initiatives. This role provided him with foundational knowledge in the field of environmental health and safety.
Education and Expertise
Ammar Khan holds a Post Graduate Diploma in Human Resources Management and Services from Sheridan College, which he completed from 2017 to 2018. He also earned an Honours Bachelor of Arts in Political Science and Government from Wilfrid Laurier University, studying from 2013 to 2017. His educational background equips him with a diverse skill set applicable to various professional environments.
Operational Improvements and Initiatives
Throughout his career, Ammar Khan has implemented significant operational improvements. Notably, he introduced a cloud-based electronic content management system to streamline document sharing within organizations. This initiative enhanced operational efficiency and improved collaboration both internally and externally, demonstrating his ability to leverage technology for better business outcomes.