Deepti Avinash
About Deepti Avinash
Deepti Avinash is a Data Annotation Specialist currently working at Ada in Toronto, Ontario, Canada. She has a diverse background in communications and customer service, with previous roles at various organizations including Virtusa, CIBC, and Accenture.
Current Role at Ada
Deepti Avinash serves as a Data Annotation Specialist at Ada, a position she has held since 2021. In this role, she is responsible for ensuring the accuracy and quality of data used in machine learning models. Her work contributes to the development of AI-driven solutions that enhance customer interactions. Based in Toronto, Ontario, Canada, she has focused on refining data processes to support the company's objectives.
Previous Experience in Corporate Communications
Deepti Avinash has a background in corporate communications, having worked at Virtusa as a Corporate Communications Specialist from 2016 to 2017. In this role, she was involved in managing internal and external communications strategies. Additionally, she served as an IT Communications Specialist at the Ontario Treasury Board Secretariat from 2017 to 2018, where she focused on strategic communications and culture.
Experience in Customer Support and Engagement
Deepti has extensive experience in customer support roles. She worked as a Chat Specialist at CIBC from 2019 to 2021, where she provided assistance to clients through online chat platforms. Prior to that, she was a Customer Solutions Specialist at Yahoo from 2013 to 2014, focusing on resolving customer inquiries and enhancing user satisfaction. Her role at HackerRank as Customer Happiness further solidified her expertise in customer engagement.
Educational Background
Deepti Avinash holds a Master of Arts (MA) in Corporate Communications from Kingston University, which she completed in 2012. She also completed a bridging program in Sales and Marketing Connections at Humber College in 2017. Earlier, she earned a Bachelor of Arts (BA) in Journalism, Psychology, and English Literature from Christ University, Bangalore, in 2011. Her educational background supports her diverse professional roles.
Volunteer Experience and Community Engagement
Deepti has participated in volunteer work, notably with IABC/Toronto, where she engaged in membership activities from 2017 to 2018. This experience allowed her to contribute to the professional community and enhance her networking skills. Her involvement in various roles reflects her commitment to professional development and community engagement.