Ifrah Arif
About Ifrah Arif
Ifrah Arif is a Senior Solutions Consultant at Ada, specializing in conversational AI solutions to improve customer experience. With a strong background in project coordination and consulting, she has worked for several companies in the technology and finance sectors.
Current Role at Ada
Ifrah Arif currently serves as a Senior Solutions Consultant at Ada, a position she has held since 2022. In this role, she focuses on designing and implementing conversational AI solutions aimed at enhancing customer experience and driving revenue. Her expertise in this area allows her to contribute significantly to the company's mission of leveraging technology to improve client interactions.
Previous Experience at Ada
Before her current role, Ifrah Arif worked at Ada as a Solutions Consultant from 2021 to 2022. During this time, she gained valuable experience in developing solutions that meet client needs and improve operational efficiency. Her contributions during this period laid the groundwork for her advancement to a senior position.
Professional Background
Ifrah Arif has a diverse professional background, having worked in various roles across multiple organizations. She was a Consultant at CGI from 2018 to 2021, where she operated in the Toronto, Canada area. Additionally, she held positions such as Project Control Officer at RBC, Project Coordinator at Toronto Hydro, and Test Analyst at CIBC, all within the Toronto area. These roles provided her with a comprehensive understanding of project management and consulting.
Education and Certifications
Ifrah Arif earned her Bachelor of Commerce (BCom) degree in Business Technology Management (Co-op) from Ryerson University, studying from 2013 to 2018. She also obtained a Certificate of Cloud Computing from the University of Toronto, completing the program from 2020 to 2021. Her educational background equips her with the necessary skills to excel in technology-driven environments.
Recognitions and Awards
Ifrah Arif has received several recognitions for her academic and professional achievements. She was recognized as a Top 200 Program Graduate for academic excellence and featured on the Dean's Honour List for outstanding academic performance. Additionally, she received the THINKTeam Award, highlighting her contributions to professional projects.