Iris Zhai
About Iris Zhai
Iris Zhai is a Mid Market Account Executive at Ada Inc, where she has worked since 2021. She has a background in marketing and accounting, and has held various sales roles in the technology and retail sectors.
Work at Ada
Iris Zhai has been employed at Ada Inc as a Mid-Market Account Executive since 2021. In this role, she focuses on enhancing customer experience through automation, utilizing her background in customer service and sales. Her experience in B2B sales allows her to effectively engage with clients and address their needs.
Previous Work Experience
Prior to her current position, Iris Zhai worked at several organizations. She served as a Commercial Account Executive at Hootsuite for 11 months in 2020. Before that, she was an Account Manager at Buchanan Group from 2018 to 2020. Her career began in retail, where she worked as a Multichannel Sales Associate at Best Buy Canada from 2015 to 2017.
Education and Expertise
Iris Zhai holds a Bachelor of Business Administration (BBA) with Honours from York University - Schulich School of Business. She specialized in Marketing and Accounting, completing her degree from 2013 to 2017. This educational background supports her expertise in sales and customer experience.
Career Transition
Iris Zhai transitioned from a customer service role in retail to a B2B sales role. This shift allowed her to leverage her skills in enhancing customer experience through automation, demonstrating her adaptability and commitment to professional growth.
Interests
In her free time, Iris Zhai enjoys playing video games, including titles such as 'It Takes Two' and 'Halo Infinite'. Her interest in gaming reflects her engagement with interactive and immersive experiences.