Lily Jiang
About Lily Jiang
Lily Jiang is a Senior Product Designer at Ada Inc, where she has worked since 2019. She holds an International Bachelor in Communication and Media from Erasmus University Rotterdam and has a background in design from various roles in the tech industry.
Work at Ada
Lily Jiang has been employed at Ada Inc. as a Senior Product Designer since 2019. In her role, she contributes to the Chat Experience team, focusing on the development of automated customer support solutions. Her work involves designing user-centric interfaces that enhance customer interactions. Based in the Toronto, Canada Area, she has been instrumental in shaping the company's design strategies over the past five years.
Education and Expertise
Lily Jiang is currently pursuing a degree in Digital Communication and Media at Erasmus University Rotterdam, where she is working towards an International Bachelor Communication and Media (IBCoM) since 2015. She previously earned an Honours Bachelor of Global Business and Digital Arts from the University of Waterloo, completing her studies there from 2012 to 2016. Her educational background emphasizes her expertise in creating intuitive designs that merge technology and communication.
Professional Background
Lily Jiang has a diverse professional background in design and user experience. She began her career as a Visual Designer at Research Entrepreneurs Accelerating Prosperity (REAPWaterloo) in 2014. She then worked as a UX Designer and Business Developer at Ticketfi Inc. for two months. In 2015, she completed a UX Design Internship at Uken Games. Following that, she held a Design Internship at Shopify in 2016, before becoming a Product Designer at Shopify from 2016 to 2019.
Design Portfolio
Lily Jiang showcases her design projects on her personal website, www.lilyjiang.com. This platform highlights her work and design philosophy, providing insights into her approach to user experience and product design. Her portfolio reflects her commitment to creating effective and engaging user interfaces.