Mike Murchison
About Mike Murchison
Mike Murchison is the Co-Founder and CEO of Ada, a company that automates customer interactions for major brands. He has previously held leadership roles at several tech companies and has a background in cognitive science and psychology.
Work at Ada
Mike Murchison serves as the Co-Founder and CEO of Ada, a company that specializes in automating customer interactions for major brands. Since its inception in 2016, Ada has grown to handle billions of customer interactions, partnering with notable companies such as Meta, Verizon, and Square. Under Murchison's leadership, Ada has focused on enhancing customer support experiences through artificial intelligence, reflecting his background in customer service.
Previous Experience
Before founding Ada, Mike Murchison held several key positions in various tech companies. He was the Co-Founder and CEO of Volley from 2014 to 2015 and served as Co-Founder and Head of Product at WhatsNext Lab Inc. from 2013 to 2014. Additionally, he co-founded Atlus, where he was CEO from 2012 to 2013. His early career included a role in corporate finance at Salman Partners Inc. and participation as an Alumnus at The Next 36.
Education and Expertise
Mike Murchison pursued higher education at the University of Toronto, where he studied Cognitive Science, Psychology, and Human-Computer Interaction, earning a Bachelor of Science (B.Sc.) from 2007 to 2012. He furthered his studies at the University of Otago, achieving another Bachelor of Science (B.Sc.) in 2011. His educational background has equipped him with a strong foundation in technology and user experience, which he applies in his entrepreneurial endeavors.
Achievements
Mike Murchison has been recognized for his contributions to entrepreneurship and innovation. He has received accolades from EY’s Entrepreneur of the Year program and participated in Goldman Sachs’ Builders and Innovators Summit. These recognitions highlight his impact in the tech industry and his role in driving forward-thinking solutions in customer service automation.
Personal Interests
In his personal time, Mike Murchison engages in activities that reflect his diverse interests. He enjoys reading, which allows him to explore new ideas and knowledge. Cooking is another passion, where he experiments with different cuisines. Additionally, he trains for ultra-marathons, demonstrating his commitment to physical fitness and endurance.